Settings — Billing

Manage your plan, payment method, and invoices.

Settings → Billing is powered by Stripe. Plan changes and invoice history are accessible here without leaving the dashboard.

Current plan

The top card shows:

• Plan name (Starter / Pro / Team / Enterprise).
• Monthly price and billing cycle.
• Renewal date.
• Quick links to Change plan and Manage payment method.

Upgrade or downgrade

Clicking Change plan opens a diff view comparing your current plan with the target plan: included spans, evals, seats, retention, and price.

• Upgrade — takes effect immediately. The new quota is prorated for the remainder of the billing period.
• Downgrade — takes effect at the start of the next billing cycle so you don’t lose paid-for capacity.

Downgrading to a plan with shorter retention triggers a data-loss notice. Traces older than the new plan’s retention window are deleted at the next nightly prune after the downgrade activates. Export anything you need before confirming.

Payments flow through Stripe Checkout. For self-serve plan changes you stay in the dashboard; enterprise contracts are negotiated out-of-band — contact [e-mail].

Payment method

Manage payment method opens the Stripe Customer Portal in a new tab, where you can:

• Update card details.
• Change the billing email.
• Download past invoices as PDF.
• Update your tax ID / VAT details.

Changes in the Stripe portal sync back to TruLayer within a few seconds.

Invoice history

The Invoices tab lists every past invoice with date, amount, status, and download links (PDF and CSV). Hosted Stripe invoice URLs are available for forwarding to finance teams.

Cancellation

Cancel from the Stripe Customer Portal. Your workspace remains on the current plan until the end of the paid billing period, then drops to a read-only archive for 30 days before data is purged. During the archive window you can reactivate by resubscribing.